• Q: How do I register for a course?

A: You can register for courses through our official website, mobile app, or by visiting one of our physical campuses. During registration, you will need to fill out your personal information and select the courses you are interested in.

• Q: What are the course fees?

A: Course fees vary depending on the type and duration of the course. Detailed fee information can be found on our official website or by contacting our customer service.

• Q: Where can I find the course schedule?

A: You can view the course schedule on our official website or through your student account after enrollment.

• Q: How do I access course materials?

A: After enrolling, you can download electronic course materials through your student account. Some courses may also provide printed materials; please consult customer service for details.

• Q: What should I do if I miss a class?

A: If you miss a class, you can contact customer service to arrange a makeup class or watch the recorded session. Specific makeup policies can be found in the course details or by consulting customer service.

• Q: Are there trial classes available?

A: Yes, we offer free trial classes. You can book a trial session in advance to experience the course content and teaching style.

• Q: How do I apply for a refund?

A: You can apply for a full refund within 30 days of purchase. To apply, you need to provide unused learning materials, the original purchase receipt, and invoice (if issued). For detailed refund procedures, please refer to our refund policy or contact customer service.

• Q: Will I receive a certificate upon completion of the course?

A: Yes, upon successful completion of the course and meeting the assessment criteria, we will issue a completion certificate. Details about certificate issuance can be found in the course details or by consulting customer service.

• Q: Are online learning options available?

A: Yes, we offer online learning options, including live and recorded sessions. Specific course formats can be found on our official website or by consulting customer service.

• Q: How can I contact customer service?

A: You can reach our customer service through the online chat on our official website, by phone, or by email. Customer service hours are typically Monday to Friday, 9:00 AM to 6:00 PM, excluding holidays.